IT Purchases

Our primary mandate is to provide you with IT guidance and advice to help you choose the equipment that will best suite your needs. The Purchasing Department (medpurch@uottawa.ca) is handling all purchasing requests. Please note that all your computer deliveries are made directly to Medtech for preparation, configuration and cataloguing.

Below are the procedures for each type of purchase:

Dell Computers


I do not have a Dell Premier account

Send an email request to medpurch@uottawa.ca in order to obtain your online shopping account. Once your account has been created, you will receive a confirmation email from Dell with your username and password so you can prepare your E-quotes online.

I already have a Dell Premier account

If you already have a Dell Premier account, you can access the Dell Premier site and use the Sign In link on the right of the screen for authentication. You can then prepare your E-quotes online.

Ordering procedures:
  • Do your shopping online and save all data in an E-quote.
  • Forward your Dell E-quote confirmation received by email to medpurch@uottawa.ca and clearly indicate which University FOAP (cost center) you wish to use for this purchase.
  • The Purchasing Department will approve your E-quote and assign a purchase order (PO) number to your purchase.
  • A confirmation email will be sent to you by Dell, indicating the date your purchase was processed and the approximate delivery date.
If you have trouble accessing the Dell Premier site or preparing your order / E-quote, contact medpurch@uottawa.ca.

Other Computers

For the purchase of a Macintosh or Dell computer that does not comply with established University standards for example, there is an approval process that must be followed before ordering:
  • You must do your shopping in order to obtain the computer’s configuration specifications and price.
  • Present your duly completed requisition form to Medtech in order to obtain approval for this purchase, as Medtech is responsible for the support and security of all devices that use the University’s network resources and must therefore approve their use.
  • Send the requisition form signed by Medtech to the Purchasing Department, either by email to medpurch@uottawa.ca or hand deliver it to Room 1130.
Please note that for Macintosh purchases (Apple products), the Cosmos boutique on the main campus is the only location at the University where you may obtain Apple education pricing.

Software

The University has a number of software licenses available for your use. These licenses are listed at the following site:

http://www.ccs.uottawa.ca/software/

Important : : It is strongly recommended that you contact the Medtech IT department at extension 5648 or by email at medtech@uottawa.ca to confirm compatibility of the desired software before purchasing.

The purchase of software is usually very specific to your personal needs. In most cases, licences are personalized under your name (access code, Web registration, etc.) and may even require certain personal information to be activated. For these reasons, it is preferable for you to do your own shopping and purchasing for this type of product.

To assist you in choosing your software, you may contact one of these suppliers:
  • Cosmos
    Computer Store in the University of Ottawa bookstore
    85 Université
    613-562-5858
    Web Site
  • Softchoice
    Toll Free: 1 888 607-7638
    Fax: 514 421-9001
    www.softchoice.ca

Lenovo Parts

If replacement parts covered under a manufacturer’s warranty need to be changed, this will be arranged by the Medtech team as always.

However, if you wish to order a replacement battery or update a certain component of your Lenovo computer, you may contact the following company to obtain an estimate. In many cases, very specific parts that are unique to your computer are necessary, and Medtech is there to help you identify them. Once all details have been obtained, simply forward your requisition form to the Purchasing Department at (medpurch@uottawa.ca) to process your order.

Our two main suppliers are:
  • Northern Micro
    Deanna Kinder
    613-226-1117 ext 294
    d.kinder@nmicro.ca
  • Cosmos
    Computer Store in the University of Ottawa bookstore
    85 Université
    613-562-5858
    Web Site

Small value computer parts

All purchases of computer components (memory key, USB disk, cable, CD/DVD, etc.) can be made yourself with the suppliers of your choice. Once the purchase is finalized, you may be reimbursed for this expense by the Finance Department in Room 2129.

For any questions concerning compatibility or other issues, please contact the Medtech IT Department at extension 5648 or send an email to medtech@uottawa.ca.

Ink and Printers

All requests for ink cartridges (contract with Office Depot) and printers can be made directly to the Purchasing Department at medpurch@uottawa.ca.

In order to select the printer that meets your needs, we suggest you contact medtech@uottawa.cafor advice and recommendations. Please note that only printers purchased with research funds may be ordered. All administrative printers for Faculty support staff are part of the contract and agreement with Xerox. For any questions in this regard, please contact Computing and Communications Services (SIC/CCS) at extension 6555.

Our main supplier for research printers is Nova Network.
© University of Ottawa
For additional information, consult our list of contacts
Technical questions? medtech@uottawa.ca
Last updated: 2011.03.07